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JustOG — Terms of Service

Last updated: 2026-07-02.

These Terms of Service ("Terms") are a binding agreement between you ("you", "User") and JustOG, Inc., a Delaware corporation ("JustOG", "we", "us"), governing your access to and use of the JustOG website, applications, and services (the "Service"), including designing, generating, uploading, and ordering custom-printed goods.

By creating an account, uploading or generating content, or placing an order, you agree to these Terms, the Acceptable Use & Content Policy, and the DMCA / Copyright Policy, each incorporated by reference. If you do not agree, do not use the Service.

1. Eligibility & accounts

1.1 You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract. The Service currently ships to the United States only. 1.2 You are responsible for your account credentials and all activity under your account. 1.3 We may refuse, suspend, or terminate accounts at our discretion, including under the repeat-infringer policy in the DMCA / Copyright Policy.

2. The Service; made-to-order goods

2.1 JustOG lets you create designs (by generating with AI models and/or uploading your own images) and apply them to physical garments and other goods that we produce to order based on your submission. 2.2 Because goods are made to order from your content, all sales are final except as required by law or as stated in our Refund & Returns Policy. Defective, misprinted, or wrong/damaged items are covered there — contact legal@justog-official.com. 2.3 AI generation is provided on an as-available basis and is subject to credits/quota and the model providers' own policies. Generated output may vary and is not guaranteed to match a prompt.

3. Payment

3.1 Prices, credits, and packs are shown at checkout and processed by our payment processor (Stripe). You authorize the charge for the goods, taxes, and shipping shown. 3.2 Credits have no cash value, are not transferable, and are governed by the terms shown at purchase (see the credit/pack terms in-product).

4. Your Content

"User Content" means anything you upload, input as a prompt, generate, or submit through the Service, and any design or product created from it.

4.1 Ownership

As between you and JustOG, you retain whatever rights you have in your User Content. We do not claim ownership of it. (Note: rights in AI-generated output may be limited or unavailable under applicable law and the model provider's terms; you are responsible for understanding this.)

4.2 License you grant to us

You grant JustOG a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, modify (e.g., crop, matte, resize, composite onto a garment mockup), display, and manufacture and fulfill physical goods from your User Content, solely to operate, provide, secure, and improve the Service and to fulfill your orders. This license lasts as long as needed to provide the Service and meet legal/record-keeping obligations.

4.3 Your representations & warranties

Each time you upload, generate, submit, or order, you represent and warrant that:

4.4 Our rights over User Content

We are not obligated to monitor User Content, but we may review, screen, refuse, remove, cancel, or refuse to produce any User Content or order at any time, with or without notice, if we believe it violates these Terms, the Acceptable Use & Content Policy, the law, or third-party rights. We may use automated tools (including IP/brand screening) and/or human review.

5. Intellectual property (ours)

The Service, including its software, designs, trademarks, logos, and content we provide (excluding User Content), is owned by JustOG or its licensors and protected by law. We grant you a limited, revocable, non-transferable license to use the Service for its intended purpose. "JustOG" and our world/sub-brand names and logos are our trademarks; do not use them without permission.

6. Prohibited conduct

You agree not to: violate the Acceptable Use & Content Policy; upload malware; scrape, farm, or attempt to extract print-ready assets or otherwise circumvent our anti-abuse measures; reverse engineer the Service; or use it to infringe others' rights or break the law.

7. Indemnification

You will defend, indemnify, and hold harmless JustOG and its officers, directors, employees, agents, suppliers, and manufacturing partners from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content; (b) your breach of these Terms or your representations & warranties; (c) your violation of any law or any third-party right (including any IP, trademark, publicity, or privacy right); or (d) any product manufactured from your User Content. We may assume exclusive defense of any matter subject to indemnification by you, at your expense, and you will cooperate.

8. Disclaimers

The Service and all goods are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law. We do not warrant that User Content is non-infringing or that the Service will be uninterrupted or error-free.

9. Limitation of liability

To the maximum extent permitted by law, JustOG will not be liable for any indirect, incidental, special, consequential, or punitive damages, or lost profits. Our aggregate liability for any claim arising out of or relating to the Service or these Terms will not exceed the greater of the amount you paid us for the product(s) or order(s) giving rise to the claim or US $100. Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

10. Termination

We may suspend or terminate your access at any time for any reason, including a violation of these Terms. Sections that by their nature should survive (e.g., §4.2 license as needed, §4.3, §7, §8, §9, §11) survive termination.

11. Governing law & dispute resolution

11.1 Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws rules. This does not deprive you of any non-waivable consumer protections of the state where you reside.

11.2 Informal resolution first. Before starting an arbitration, you and JustOG agree to try to resolve the dispute informally: send a written notice describing the dispute to legal@justog-official.com and allow 30 days to resolve it in good faith.

11.3 Binding arbitration; class-action waiver. Except for the carve-outs in §11.4, any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (and its Mass Arbitration Supplementary Rules where applicable), and not in court. You and JustOG waive any right to a jury trial and to participate in a class, collective, consolidated, or representative action. The arbitrator decides individual claims only, and decides questions about the interpretation, scope, and enforceability of this arbitration agreement.

11.4 Carve-outs. Either party may (a) bring an individual claim in small-claims court if it qualifies; and JustOG may (b) seek injunctive or equitable relief in court to protect its intellectual property, or to stop unauthorized access, farming/scraping, or misuse of the Service.

11.5 Coordinated / mass filings. If 25 or more similar arbitration demands are asserted by or with the assistance of the same or coordinated counsel, the parties agree the demands will be administered under the AAA Mass Arbitration Supplementary Rules, including any staged/bellwether process and fee schedule, rather than as separate individual cases.

11.6 Opt-out. You may opt out of this arbitration agreement (§§11.3–11.5) by emailing legal@justog-official.com within 30 days of first accepting these Terms; opting out does not affect the other provisions of these Terms.

11.7 If §11.3 is found unenforceable as to a given claim, that claim proceeds in the state or federal courts located in Delaware, and the class-action waiver survives to the extent permitted.

12. Changes

We may update these Terms; material changes will be posted with an updated "Last updated" date and, where required, notified to you. Continued use after changes means you accept them.

13. Contact

Questions: legal@justog-official.com. Copyright/IP notices: see the DMCA / Copyright Policy.